Business Systems Analyst (MAXIMO)

Job Description

<p>Our client in the public sector is seeking a Senior Business Analyst on a contract basis to work on an Enterprise Work Management System (EWMS) Program focused on IBM Maximo. </p><p><br></p><p>Location: Hybrid 3d/week Toronto</p><p>Duration: 12 months</p><p><br></p><p>Here is a <strong>more concise, streamlined</strong> version of the Responsibilities and Requirements sections while keeping all critical details intact.</p><p><br></p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Lead business analysis activities for the MAS implementation replacing the existing Maximo system.</li><li>Gather, analyze, and document business requirements, workflows, and solution specifications using BPMN standards.</li><li>Collaborate with divisional SMEs, Program staff, technical teams, and the implementation vendor to translate requirements into system designs and data migration needs.</li><li>Support integrations between Maximo and other enterprise systems and contribute to common enterprise work management standards.</li><li>Conduct process mapping (<em>as-is</em>/<em>to-be</em>), business improvement assessments, and recommend optimal design solutions.</li><li>Prepare documentation including functional requirements, non-functional requirements, use cases, traceability matrices, and data definitions.</li><li>Support QA activities: test planning, test case creation, execution, defect management, and UAT facilitation.</li><li>Assist with procurement-related technical scope documents and support rollout activities including training materials and operational procedures.</li><li>Coordinate workshops, meetings, stakeholder communications, and produce agendas, minutes, decision logs, and status updates.</li><li>Perform project support activities as required by the Project Manager.</li></ul><p><br></p><p><br></p><p><strong>Requirements:</strong></p><ul><li>10+ years of business analysis experience on large-scale IT implementation projects.</li><li>10+ years technical/functional experience with IBM Maximo (v7 or v8/MAS), ideally in municipal asset management (maintenance, work orders, capital projects, vendor management, mobile, GIS).</li><li>Strong experience documenting requirements, workflows, and <em>as-is</em>/<em>to-be</em> processes using BPMN.</li><li>Extensive background in solution design, integrations, data conversion, testing, and enterprise system rollout.</li><li>Proven ability to identify business improvement opportunities and collaborate effectively with diverse stakeholder groups.</li><li>Hands-on experience with QA/testing, including planning, test case development, execution, and UAT support (HP ALM an asset).</li><li>Knowledge of modern IT concepts including mobile computing, UX/UI principles, information management, data modelling, BI, and Agile delivery.</li><li>Excellent communication, analytical, facilitation, and documentation skills.</li></ul><p></p>