Posted:
Job Description
Role: Office Manager/ Receptionist
Location: Mississauga (5 Days In-Office)
Length: 12 Month Contract (Potential for Extension)
Rate: TBC
Job Summary:
Hays has partnered with a leading global logistics company based in Mississauga, ON. We are seeking a highly organized and detail-oriented Office Manager/ Receptionist to support our clients operations team. This candidate will be required to work in-office 5 days per week .
Key Responsibilities
- Answer and redirect calls professionally; escalate media or high-profile inquiries
- Transfer irate callers to escalation desk; support resolution process
- Admit couriers and visitors; direct them to appropriate staff
- Manage package deliveries and mailroom support
- Coordinate with vendors; restock office and kitchen supplies
- Maintain clean and organized office environment
- Handle office space and amenity requests; liaise with property management
- Administer space reservation system
- Submit and track maintenance and cleaning work orders
- Manage building access cards and departmental tracking
- Monitor office cleanliness and condition
- Support fire drills and emergency evacuations; participate in safety committee
- Schedule reception coverage and train backup assistants
Who You Are
- Experienced: Minimum 2 years in an office support or administrative role.
- Professional and Outgoing: You bring energy, polish, and a people-first attitude to every interaction.
- Communicative: Exceptional written and verbal communication skills; comfortable sending out communications to HQ staff and stakeholders.
- Tech-Savvy: Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
- Stakeholder-Focused: Able to work effectively with internal teams and external partners.
- Organized and Observant: You keep your finger on the pulse of office activity and anticipate needs before they arise.