IT Systems Analyst (EDI/Great Plains ERP) – hybrid, north of Greensboro area

  • Full Time
  • Anywhere


IT Systems Analyst needed to support Great Plains ERP system and in/outbound EDI transactions. Full-time/direct-hire position with our client.

Hybrid – 3 days remote, 2 days onsite (office located near Madison NC – north of Greensboro NC area).


  • Maintain ERP and supporting applications to ensure maximum availability and business functions are met.
  • Monitor and support EDI transactions for business partners.
  • Develop and maintain reports for ERP system.
  • Monitor and support ERP backups to ensure high availability on demand.
  • Troubleshoot and resolve reported issues with ERP and supporting applications through IT ticketing system.
  • EDI- Through understanding of Purchase Order and ASN components.
  • Participate in process improvement initiatives associated with ERP and supporting applications.
  • Develop and maintain strong working relationships with all technology stakeholders.
  • Oversee and support customer supplied applications (Vendor PackNShip, Vendor Warehouse)
  • Support scanning solution (High Jump) to ensure functionality is available to support business needs.
  • Oversee and support scanning device maintenance and availability.
  • Work with vendors and consultants to improve business processes as needed.
  • Work with company departments to improve business processes as needed.
  • Document all maintenance and trouble-shooting tasks used to support ERP and supporting applications.
  • Disaster recovery of the various information systems. Ensuring daily back-ups of the computer systems and monthly back-ups of the communication systems.
  • Maintenance and annual testing of a disaster recovery plan.
  • Responsible for ensuring that the ERP systems are functioning up to standards. This is a broad area encompassing the following:

-Maintain knowledge of developments in software and hardware and incorporate these developments into future systems of the company.

-Troubleshooting and resolving ERP system problems to users on a 24-hour basis.

-Maintain ERP and supporting applications databases.

-Develop scripts to support and improve ERP and supporting applications processes.

-Perform changes in computer and communication system hardware and software so that expenses and downtime are minimized while ensuring reliable and timely services.


To apply, please visit the following URL:

Job Stack By Flawless Themes. Powered By WordPress