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information technology (IT) support technician

  • Full Time
  • Brampton

Khalsa IT Services

  • Education: College/CEGEP
  • Experience: 1 year to less than 2 years

  • Tasks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Perform Web-server backup and recovery operations
  • Provide customer service
  • Work Term: Permanent
  • Work Language: English
  • Hours: 35 hours per week

Source

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