information technology (IT) support analyst

  • Full Time
  • Markham

Mayfair Clubs

  • Education: College/CEGEP
  • Experience: 3 years to less than 5 years
  • or equivalent experience

  • Work setting
  • Various locations
  • Employee Assistance Program

  • Tasks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Supervise other technical support workers in this group
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Perform Web-server backup and recovery operations
  • Provide customer service

  • Personal suitability
  • Excellent oral communication
  • Excellent written communication
  • Team player
  • Ability to multitask
  • Time management

  • Health benefits
  • Dental plan
  • Health care plan

  • Other benefits
  • Other benefits
  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 hours per week


To apply, please visit the following URL:

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