VP of Product

Job Description

<p><p>Nexl is the fast-growing LegalTech startup on a mission to elevate the business of law.<br/>Our platform is purpose-built for law firms, and brings together CRM, collaboration, and client intelligence in one solution — empowering lawyers, marketers, and BD teams to deepen relationships, accelerate growth, and win more high-value work.<br/>We’re backed by top global VCs, recognised as one of Australia’s fastest-growing tech companies, and expanding rapidly across APAC, the US, LATAM, and Europe, and we’re only just getting started.</p><p>At Nexl, product is at the heart of everything we do. Our Founder & CEO, Phil Thurner, is also our Chief Product Officer and the product visionary. He owns the product strategy and sets the direction for where we are headed.</p><p>As VP of Product, your role is to turn that vision into reality. You’ll be the operator who builds the systems, processes, and discipline that make our product organisation run at a world-class level. You’ll manage and groom the roadmap, ensure cross-functional alignment with GTM teams, and put in place the right structures for requirement mapping, delivery tracking, and quality assurance.</p><p>This is not about defining vision — it’s about executing it. You’ll be accountable for making sure our teams consistently deliver high-impact, high-quality product outcomes. In this hands‑on leadership role, you’ll bring operational excellence to a fast-moving, global business and ensure Nexl delivers on its promise to transform how law firms grow.</p><h3>Job requirements</h3><ul><li>Proven leadership experience in senior product operations roles within fast-scaling B2B SaaS companies.</li><li>Track record of executing on a founder’s product vision, building the systems, processes, and discipline that keep product organisations running at scale.</li><li>Experience leading and growing high‑performing product teams, ideally in a remote‑first environment.</li><li>Strong operator mindset with the ability to manage roadmaps, groom priorities, and ensure high‑quality, on‑time delivery.</li><li>Demonstrated success in bridging product and GTM functions — aligning engineering, design, marketing, sales, and client success to deliver impact.</li><li>Comfortable driving process improvements and operational excellence, including requirement mapping, delivery tracking, and QA.</li><li>Data‑driven and metrics‑oriented, using SaaS KPIs and product performance data to drive accountability and continuous improvement.</li><li>Excellent communicator and collaborator, able to distil direction into clarity and alignment across teams.</li><li>Familiarity with SaaS product metrics (e.g. activation, retention, NPS) and their use in optimising product performance.</li><li>Background in legaltech or professional services is a plus, but not essential.</li></ul><h3>Job responsibilities</h3><ul><li><b>Execute Nexl’s product vision</b> as defined by the CEO & CPO, translating strategy into clear plans, systems, and processes.</li><li><b>Operationalise and manage the roadmap</b> — focusing on grooming, sequencing, and ensuring delivery, not redefining vision.</li><li><b>Build and lead a high‑performing, remote‑first product team</b>, driving accountability, quality, and consistent execution.</li><li><b>Bridge product and GTM functions</b> (Engineering, Marketing, Client Success, Sales) to ensure alignment and effective handoff from vision to market impact.</li><li><b>Create scalable systems for product requirements, delivery tracking, and release management</b>, ensuring high‑quality and timely outcomes.</li><li><b>Ensure delivery of features with measurable business impact</b>, improving adoption, engagement, and customer outcomes.</li><li><b>Drive process discipline and data‑driven execution</b>, leveraging SaaS metrics and operational KPIs to keep teams on track and accountable.</li></ul><h3>Our Tech Stack</h3><p>Frontend: React & TypeScript<br/>Backend: Ruby on Rails with GraphQL, and Python with WebSockets & Protobuf</p><h3>Life at Nexl</h3><ul><li><b>Remote‑first</b> – With Nexlers all around the world, we’re not bound by location. Work where you do your best thinking, whether that be in the comfort of your home, in a cafe, or a co‑working space. Flexibility isn’t just a perk here, it’s how we work.</li><li><b>Employee Stock Options</b> – We believe in shared success. With options, when Nexl grows, you share in the upside!</li><li><b>High‑growth</b> – Autonomy, purpose, and continuous learning come standard here. You’ll be surrounded by great people doing great work.</li><li><b>Transparent by default</b> – With fortnightly all‑hands, you’ll always know our purpose and where we’re headed. We openly share wins, learnings, and progress so everyone has clear sight into strategy, growth, and shared goals.</li><li><b>Values‑led culture</b> – We’re guided by clear principles and values that shape how we work, make decisions, and support each other every day.</li></ul><h3>Our Values</h3><ul><li>Committed to Care – We genuinely care about the work we do and the industry we do it for</li><li>Human at the Core – Relationships and empathy guide everything we do</li><li>Different with Purpose – We’re not afraid to stand out. We innovate boldly and deliberately</li></ul><p>Even if you don’t tick every box, if you’re excited about our mission, we’d love to hear from you.</p></p>
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