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Virtual Desktop IT Support Specialist

  • Full Time
  • Toronto

GTT, LLC

Job Description

Job Description

Job Title: Virtual Desktop IT Support Specialist
Location: Toronto, ON
Duration: 6 months Contract (Potential extension and conversion)
Work Type: Hybrid, (Onsite 2 days/week)
Pay Range: C$25 – C$30 /Hr

Job Description:

Are you a tech-savvy IT support professional with a passion for virtual desktops? We’re seeking a talented Virtual Desktop IT Support Specialist to join our dynamic team in Toronto.

Key Responsibilities:

  • Onboarding and Offboarding: Seamlessly onboard and offboard users to our Virtual Desktop Interface (VDI) platform.
  • Performance Optimization: Monitor and optimize VDI performance, identifying and resolving issues using advanced tools and techniques.
  • User Support: Provide first-level support and consultation to users, addressing their VDI-related inquiries.
  • Collaboration: Work closely with internal teams and external vendors to improve VDI infrastructure and user experience.
  • Process Improvement: Contribute to ongoing process improvement initiatives to enhance efficiency and effectiveness.

Required Skills and Experience:

  • Proven IT support experience
  • In-depth knowledge of Microsoft Windows 10/11
  • Hands-on experience with Citrix and virtual desktop technologies
  • Proficiency in Microsoft Excel and MS Office Suite
  • Strong analytical, problem-solving, and documentation skills
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team

Preferred Qualifications:

  • Knowledge of Active Directory, ADFS, and Azure AD
  • Experience with Microsoft System Center Configuration Manager (SCCM)
  • Familiarity with ServiceNow and NextThink

About The Company:

  • Top 10 bank in Canada and North America offering comprehensive financial solutions. Providing retail, commercial, wealth management, and wholesale banking services, we help clients thrive in today’s evolving market.

Keywords: Virtual desktop, VDI, IT support, Windows 10, Windows 11, Citrix, Microsoft, Azure, Active Directory, SCCM, ServiceNow, NextThink, Toronto, Ontario
24-14509 #gttca #gttjobs #LI-GTT #LI-Hybrid

Company Description

Global Technical Talent is a subsidiary of Chenega Corporation (www.Chenega.com) with over 1.3 billion US$ in revenue and 5800 US employees. We provide Total Talent Solutions, Global staffing, SOW, RPO, Direct Sourcing, and Global Payroll with physical offices in US, Canada, and India. GTT Digital headquartered in Toronto specializes in providing high-tech digital and banking talent to some of the nation’s largest financial institutions. As a leader in the staffing industry for over 22 years, we have become one of the largest staffing firms in the New England region, working with Fortune 500 clients and cutting-edge, technology-driven recruiting infrastructure.

We are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation’s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier.

There is always a new opportunity for success when you look through all of the open job opportunities on our website’s career page. Just click on this link: https://bit.ly/gttcareers

Awards

SIA’s Fastest Growing Staffing Firm: 2023 and 2015
SIA’s Best Staffing Firm to Work for: 2019 -2023
Inc 5000 Fastest Growing Private Company: 2023, 2022, 2016, 2015
Randstad Preferred Supplier: 2020 – 2023
TechServe Alliance Excellence Award. 2019
NH Business Magazines Fast 5 fastest growing companies
Ernst & Young Entrepreneur of the Year Finalist: 2015

Company Description

Global Technical Talent is a subsidiary of Chenega Corporation (www.Chenega.com) with over 1.3 billion US$ in revenue and 5800 US employees. We provide Total Talent Solutions, Global staffing, SOW, RPO, Direct Sourcing, and Global Payroll with physical offices in US, Canada, and India. GTT Digital headquartered in Toronto specializes in providing high-tech digital and banking talent to some of the nation’s largest financial institutions. As a leader in the staffing industry for over 22 years, we have become one of the largest staffing firms in the New England region, working with Fortune 500 clients and cutting-edge, technology-driven recruiting infrastructure.rnrnWe are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation’s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier.rn rnThere is always a new opportunity for success when you look through all of the open job opportunities on our website’s career page. Just click on this link: https://bit.ly/gttcareers rn rnAwardsrnrnSIA’s Fastest Growing Staffing Firm: 2023 and 2015rnSIA’s Best Staffing Firm to Work for: 2019 -2023rnInc 5000 Fastest Growing Private Company: 2023, 2022, 2016, 2015rnRandstad Preferred Supplier: 2020 – 2023rnTechServe Alliance Excellence Award. 2019rnNH Business Magazines Fast 5 fastest growing companiesrnErnst & Young Entrepreneur of the Year Finalist: 2015

Source

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