PS DEFENSE CORPORATION
- Work Term: Permanent
- Work Language: English
- Hours: 35 to 40 hours per week
- Education: Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 years
- or equivalent experience
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Provide customer service
- Desktop publishing software
- MS Windows
- SQL
- TCP/IP
- Wireless networks
- Criminal record check
- Own vehicle
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Sitting
- Computer
- Printer
- Internet access
- Cellular phone
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Judgement
- Team player
- Ability to multitask
- Time management
- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?
- Health care plan
Tasks
Computer and technology knowledge
Security and safety
Transportation/travel information
Work conditions and physical capabilities
Own tools/equipment
Personal suitability
Screening questions
Health benefits
Source ⇲
