Sr Director– IT Solutions Delivery, Marketing Technologies

Innovation starts from the heart. At Edwards Lifesciences, we’re dedicated to developing ground-breaking technologies with a genuine impact on patients’ lives. At the core of this commitment is our investment in cutting-edge information technology. This supports our innovation and collaboration on a global scale, enabling our diverse teams to optimize both efficiency and success. As part of our IT team, your expertise and commitment will help facilitate our patient-focused mission by developing and enhancing technological solutions.

The Sr Director of IT Solutions Delivery, Marketing Technologies has oversight of global marketing applications to create, configure, and integrate technology solutions that digitize, optimize, and re-engineer business processes to enable a competitive advantage and superior experience for our customers and patients.  We are looking for a transformative leader than can assist the team with transitioning from a hybrid delivery model to a Scrum at Scale framework, including integration with our global competency centers.  The individual in this role must be a strong people leader with global team experience, have solid communication skills that can influence others to action, and be comfortable working in a highly-matrix, team-oriented IT environment. 
 

How you’ll make an impact:

• Lead and manage a marketing portfolio of multiple critical systems, tools, & solutions to support the Edwards global marketing organizations
• Enable business value realization thru the design, development, validation, and deployment of IT solutions according to prioritized capability roadmaps
• Lead our website delivery team(s) to develop, maintain, optimize and scale our websites globally with appropriate content and data compliance considerations
• Utilize industry trends and best practices to identify applications and build effective and responsive delivery and support teams
• Collaborate with IT Business Partners and Enterprise Architecture to identify and improve systems, processes, and services for the respective functions
• Accountable for setting and managing priorities and schedules for IT resources and level-set delivery expectations with IT Business Partners and business stakeholders
• Manage relationships with various technology vendors and business stakeholders to achieve project, enhancement, and service support delivery for the relevant IT application portfolio
• Responsible for application upgrades, performance, functionality improvements, security, validation, and general maintenance
• Coach/mentor team members, including dotted-line reports as necessary.  Align team members in roles to best take advantage of their strengths and to grow/diversify their skillsets
• Manage planning, staffing, budgeting for the IT Delivery lane

What you’ll need (Required):

• Education and Experience:
  Bachelor’s degree in Computer Sciences, Information Technology or Business Administration is required; a master’s degree is preferred.
   

What else we look for (Preferred):

• IT leadership and strong people management experience in areas of responsibility and in similar roles (broad based, senior level) within a comparably sized or larger multi-national company
• Must have at least a 10 to 12-year proven track record performing in an application delivery function, including 7+ years of work with marketing processes and solutions
• Track record organizing and developing teams to successfully deliver marketing-related technology solutions (ie:  ABM, Marketing Automation, Web CMS, Web Analytics, Customer Data Platforms, Translation Management, Webinar/Events, Video, Learning Management Systems, Sales Enablement, Digital Asset Management and more)
• Experience working with Scrum at Scale and a competency center delivery model
• Strategic thinker, keeping big picture in mind while ensuring execution excellence that enhances business decision making capabilities
• Comfortable working in a dynamic and highly matrixed environment; working effectively with business functional teams, remote development teams, as well as cloud hosted or SaaS vendors and partners
• Excellent communication, collaboration, and executive presentation skills with ability to influence and motivate at various levels of the organization
• Demonstrated success in leading large, complex initiatives within budget and meeting deadlines
• Skilled at aligning organization and business goals, with success driving organizational change management
• Must be passionate about current technological trends and ability to apply to the future vision
• Demonstrates strong customer, quality, cost, and delivery focus
• Experience working with 21 CFR Part 11 and GxP software validated systems a plus

Travel

• Up to 25% international travel per year

Aligning our overall business objectives with performance, we offer competitive salaries, performance-based incentives, and a wide variety of benefits programs to address the diverse individual needs of our employees and their families.

For California, the base pay range for this position is $182,000 to $259,000 (highly experienced).

The pay for the successful candidate will depend on various factors (e.g., qualifications, education, prior experience).  Applications will be accepted while this position is posted on our Careers website.   

Edwards is an Equal Opportunity/Affirmative Action employer including protected Veterans and individuals with disabilities.

COVID Vaccination Requirement

Edwards is committed to complying with the requirements and guidance from our government authorities and to protecting our vulnerable patients and the healthcare providers who are treating them around the world. As such, all Healthcare Interacting positions require COVID-19 vaccination, which includes anyone who directly interfaces with patients and those who interact with healthcare providers as part of their role. If hired, as a condition of employment, you will be required to submit proof that you have been fully vaccinated for COVID-19, unless you request and are granted a medical or religious accommodation for exemption from the vaccination requirement. This vaccination requirement does not apply in countries where it is prohibited by law to impose vaccination. In countries where vaccines are less available, or other requirements exist, we may institute alternate measures that optimize patient safety and healthcare provider safety, which may include regular COVID testing or specific masking requirements.