Job Description
If Customer Service and Inside Sales is your forte’ and you have experience in the shipping/receiving and parts inventory/automotive industry, this newly created position may be you!
Our Client is known for their customer service excellence and ability to meet Business Clients’ unique parts/equipment needs. The firm focuses on innovation, efficiency and providing their employees with challenge, fulfillment and growth. You will enjoy being a member of their Regina, Sask Team!
Your responsibilities will include:
- Provide excellent customer service and inside sales support to internal and external customers. Assist customers in ordering products and equipment, provide quotes, process orders and locate/prepare orders for pickup.
- Assist the technicians in determining and ordering the required parts for service and repair work.
- Receive parts, process and check items received against invoices; assign part numbers to projects. Review vendor invoices for accuracy, price and condition of product.
- Track and maintain an accurate inventory of parts and materials. Identify and resolve inventory discrepancies. Work in collaboration with the team to maintain a well-organized inventory and warehouse.
- Process the return of customer parts, ensuring accuracy and efficiency.
- Follow company safety policies, procedures and regulations.
- Maintain an up to date knowledge of new equipment, parts and materials. Demonstrate a willingness to learn additional technical and customer service/leadership skills to enhance career growth and opportunities.
As the selected candidate you will bring:
- Related education and training are an asset.
- Previous customer service/inside sales, parts/inventory experience and/or knowledge within the automotive/motor vehicle industry is required.
- Computer knowledge.
- Customer focused. A positive, courteous and professional attitude with all customers and employees.
- Highly organized with a strong attention to detail for accurately tracking, locating and preparing orders.
- Outgoing and brings strong communication skills.
Hours of work: Monday to Friday, 7:30 am – 4:30 pm (8 hours/day)
Great team environment with a growing company! Competitive salary, company benefits (health, wellness, pension, etc), free parking. Apply today!
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