BQ International Inc
Description:
Responsible for proactively maintain and improve the server core infrastructure functionality and to work within existing procedures and guidelines to meet client business requirements.
• perform problem diagnosis, troubleshooting and resolution.
• perform hardware and OS installations, migrations and/or upgrades.
• plan for software and hardware upgrades and/or migrations.
• develop and maintain documentation.
• maintain operating systems and associated infrastructure software.
• develop system related procedures.
• provide cross training and knowledge transfer to other server team members on relevant aspects of hardware and software support.
ADDITIONAL DELIVERY DETAILS TO BE SHARED WITH POTENTIAL CANDIDATES:
**In addition to what is listed in the job description, please share the following Deliverable Details with your candidates:
– Adhere to existing GoA established policies, procedures, standards, guidelines and practices.
– User account (ID) creations, maintenance and deletions for access to network resources.
– Maintenance of Exchange email resources such as mailboxes, distribution groups, Global Address List updates and related services.
– Implement and maintain user security and folder permissions.
– Provide adhoc reporting of same.
– Manage security group membership to provide access to files and folders for network applications and shared data.
– File and folder moves, restructuring and permission setting.
– Respond and resolve customer incidents/service requests pertaining to Domain and Exchange administration.
– Some project work as required.
– Development and modification of domain and exchange administration documentation, processes and guidelines.
– Assist in active directory clean up as necessary.
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