Senior Quality Program Manager (f/m/d) – SAP – Bellevue, WA



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We help the world run better

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

What you’ll do

As a Senior Quality Program Manager (f/m/d) you ensure compliance to all internal & external standards and requirements and act as multiplier within the LOB for the enrollment of new requirements. You represent SAP Concur in internal and external audits. Your passionate about our customers success and understand Quality as the key driver to make this happen. You will strongly support SAP’s move to the Cloud by sharing SAP Concurs best practices and deep experience as a Cloud Company. This will include (but won’t be restricted to) tasks like:

  • Lead adherence to Policies & Standards, Controls incl. Tools e.g. Global Development Policy
  • Monitor & continuously improve LOB compliance
  • Actively participate on the continuous improvement activities to the Management System, Policies, Standards, Tools
  • Key Contact & Content Provider for Global Governance Teams
  • Orchestrate training of SAP Concur employees and affected 3rd party employees on Management System Requirements and further standards

What you will bring

  • Deep knowledge with SAP Corporate Requirements & Product Standards and the tools used to enable compliance
  • Deep understanding of especially ISO9001 and experience in implementing and improving organizational competence
  • Eager to grow stakeholder management skills, especially towards senior and top management up to Board level
  • Excellent networking and influencing skills
  • Strong and proven project management skills, conceptual and structured work style as well as strategic analytical thinking skills
  • “Can-do” attitude, capable of continuously adapting to new topics and adjusting focus in a fast-moving environment
  • A mindful team player with a humble and positive mindset.
  • Excellent written, verbal, communication and presentation skills.
  • Strong SAP internal Network strongly preferred

Required Experience

  • Minimum 3+ years with internal/ external Quality (Governance) topics
  • Minimum 3+ years leading (virtual) teams globally
  • Active work experience with internal and external Audits
  • Minimum 3+ years with SAP cloud solutions and technologies
  • Having worked with customers directly
  • Work experience in the US is a big plus

Meet the team

Quality Program Management (QPM) is a highly visible organization in the Office of CTO and frequently engaged with our top leaders. QPM is responsible for delivery of the SAP Quality Management System in SAP Concur across programs, products, and projects in SAP Concur Solutions Area Engineering. QPM is integral to delivering SAP Concurs engineering strategy!
Our vision is to approach QPM the way we approach Product Management by delivering high-quality programs, products, and projects pursuant to stakeholder requirements. In QPM, we manage through agile methodologies, distill and ruthlessly prioritize various requests, define technology convergence plans and schedules, drive prep and execution, ensure tight inter-team coordination and communication while adhering to and adopting the SAP Quality Management System.

We build breakthroughs together

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Requisition ID: 335000 | Work Area: Software-Quality Assurance | Expected Travel: 0 – 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid

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