Senior Parking Manager

Job Description

Job Description

Job Description

Description

The Assistant Manager ensures the safe and efficient parking operations, while delivering a service that exceeds our customer/client’s expectations. The Assistant Manager is responsible for assisting the Operations Manager in all aspects of operating the parking facility including staff management, revenue control, safety, and client relations. 

• Assist in the supervision of location staff including delegating, coaching/developing, monitoring performance, and ensuring compliance with all company standards 
• Provide support to Operations Manager regarding hiring, onboarding, scheduling, and training new employees 
• Act as a point of contact to client tor Property Manager, attend location meetings as appropriate, and respond to client requests in order to maintain a good working relationship 
• Monitor maintenance of the facility and associated premises to ensure that the garage/lot is clean, safe, and maintained to standards; supervise on-going maintenance projects to ensure quality and timely completion 
• Assist in the supervision of ticket inventory, cash flow, reports, and audits to prevent loss through theft, error, or carelessness 
• Assist Operations Manager in preparing daily, weekly, and monthly operating reports as required 
• Fill in to provide coverage for front line positions, as needed 
• Use respectful communication to assist guests with their questions, problems, and concerns; address escalated concerns from guests 
• Immediately respond to reports of accidents, incidents, or safety concerns 
• Communicate professionally at all times with guests, client, and teammates 

• At least 18 years of age 
• Excellent written and oral communication skills 
• Proficient in Microsoft Office Suite (Word, Excel, Outlook) 

• Medical/Vision 
• Dental 
• Life Insurance 
• AD&D 
• STD 
• LTD - offered based on employee group 
• RRSP - offered based on employee group 
• EAP - offered based on employee group 
• Vacation