Senior Desktop Support

Experis Canada

Our client, in the Computer and IT Support Services is seeking a Project Service Specialist to join their team. As a Project Service Specialist, you will be part of the Project Service Team as the final stop in the path of escalations. The ideal candidate will have excellent communication, Strong understanding of virtualization technologies and a desire to help grow and mentor the team. What’s the Job? Act as a senior resource to complete escalated tickets from other team members. Create and innovate new technical methods of deploying solutions Provide clear documentation and proactively monitor all devices and users during project delivery to ensure client expectations are not just met, they’re exceeded Proactively assist with training of existing and new technicians and on solutions to mentor the team and reduce escalations over time. What’s Needed? Valid G license Advanced trouble shooting ability and analysis Strong Firewall configuration and Network experience VLAN / QoS experience Completion of multiple professionally recognized certifications (PowerShell, Server, Networking, AWS, Azure, SAP, Cloud, Scripting, Office 365, etc.) What’s in it for me? Company Events Dental Care 2 Weeks Vacation Vision Care Tuition Reimbursement


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