Relationship Manager

Job Description

<h3>Job Description</h3><p>Job Description<p><p><strong>Relationship Manager – Executive Engagement</strong><br />Toronto, ON - Remote/Hybrid<br />Technology, SaaS & Cybersecurity Services <br />Competitive salary $175,000-$250,000 based on experience with bonus, benefits, and a collaborative team culture</p><p><strong></strong>Our client, a well-established organization operating in the cybersecurity and digital risk advisory space, is seeking a Relationship Manager to strengthen executive-level partnerships with key enterprise clients. This role ensures client leadership teams feel informed, supported, and connected to the organization&#39;s mission and solutions. You will act as a trusted liaison between internal stakeholders and the C-suite, helping drive customer satisfaction, renewal outcomes, and long-term strategic value. The position requires a blend of executive presence, business acumen, and proactive engagement to keep clients engaged and confident in the services delivered.</p><p><strong>The Role</strong></p><p>• Represent the organization in senior executive forums, cultivating strong relationships with C-level leaders and strategic partners.<br />• Host and manage executive briefings, business reviews, and client-site engagements that reinforce trust and alignment.<br />• Act as a strategic advisor by understanding client goals, operational risks, and emerging cybersecurity priorities.<br />• Facilitate smooth escalation and resolution of issues, coordinating cross-functional efforts for timely outcomes.<br />• Maintain clear intelligence on client structures, decision-making patterns, and industry trends to tailor engagement strategies.<br />• Drive initiatives that deepen long-term client commitment and expand partnership opportunities.<br />• Participate in industry events and networking forums to enhance market presence and strengthen executive networks.<br />• Collaborate closely with sales, delivery, and technical teams to ensure seamless end-to-end client experiences.<br />• Support account planning and forecasting activities through informed insights and stakeholder alignment.</p><p><strong>The Ideal Candidate</strong></p><p>• 7+ years in senior-level client relationship, account management, or advisory-focused roles, ideally within technology, cybersecurity, or professional services environments.<br />• Demonstrated success building trust and influence with executive decision-makers.<br />• Excellent communication, presentation, and relationship-building skills with a polished and confident presence.<br />• Strategic mindset with the ability to identify value opportunities and anticipate future client needs.<br />• Comfortable navigating fast-paced, complex enterprise environments requiring discretion and resilience.<br />• Strong collaboration skills with experience working cross-functionally across commercial and technical teams.<br />• Adept at managing multiple priorities while maintaining high-touch engagement with key stakeholders.<br><br>JobID#16815992</p></p></p>