Junior IT System Administrator (Multi-discipline) – University of Arkansas at Little Rock – Little Rock, AR

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Job Type

Full Job Description

Type of Position:

Information Technology

Workstudy Position:


Job Type:


Work Shift:

Sponsorship Available:


Institution Name:

University of Arkansas at Little Rock

The University of Arkansas at Little Rock is a metropolitan research university that provides an accessible, quality education through flexible learning and unparalleled internship opportunities. At UA Little Rock, we prepare our more than 8,900 students to be innovators and responsible leaders in their fields. Committed to its metropolitan research university mission, UA Little Rock is a driving force in Little Rock’s thriving cultural community and a major component of the city and state’s growing profile as a regional leader in research, technology transfer, economic development, and job creation.
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Summary of Job Duties:

UA Little Rock is seeking a Junior IT System Administrator comfortable working in a small to medium enterprise size environment capable of supporting the installation, maintenance, support, and architecture of both LINUX and Windows based operating systems.

The ideal candidate should have 3-5 years of supporting these operating systems in a production environment and be capable of independent work and minimal oversight.

This is a full spectrum position where candidates will be expected to understand how to deploy, harden, and maintain production systems in physical and virtual environments. This position is governed by state and federal laws, and agency/institution policy.

Required Education and/or Experience:
A Bachelor’s degree in computer or information science, information security, or equivalent field of study;
At least one year of Linux or Windows system administration experience.
Preferred Education and/or Experience:
Two or more years of working server administration experience with multiple OS platforms (Linux/Windows) in both physical and virtual environments;
One or more years of experience with common scripting language(s);
One or more years of experience with identity and access management services such as Active Directory, SSO authentication, etc.
Job Duties and Responsibilities

  • Install, configure, and maintain enterprise IT system hardware (servers, storage, appliances, etc.);
  • Install, configure, and maintain enterprise IT system operating systems (Windows, Unix, etc.);
  • Install, configure, and maintain data application services (databases, directories, “middleware,” etc.);
  • Install, configure, and maintain application software (email, web servers, etc.)
  • Configure, integrate, and maintain relationships with providers of externally-hosted IT services;
  • Track and resolve service requests with hardware and software vendors;
  • Monitor vendor and industry security alerts and update notifications and perform software and firmware updates to protect the security and stability of IT systems;
  • Provide direct, second- or third-tier, and internal user support for a variety of software applications and services;
  • Respond to, evaluate, and correct IT system failures during and outside regular work hours;
  • Develop processes for automation of repeated administrative tasks;
  • Develop integration processes between heterogeneous computing systems;
  • Generate detailed requirements and specifications for systems- level application development;
  • Analyze business processes and institutional requirements to recommend technical solutions;
  • Conduct research on hardware and software components of IT systems in support of procurement and development efforts
  • Advise and assist clients in IT systems evaluation, purchase, installation, configuration, and maintenance
  • Evaluate client needs for network configuration changes and interface with network administrators to implement changes;
  • Produce and maintain technical documentation (procedures, operational statuses, etc.);
  • Maintain accurate records necessary for IT systems operations (equipment inventory, licenses, support contracts, etc. );
  • Perform other duties as assigned.

Knowledge, Skills, and Abilities

  • Highest possible professional and personal integrity required for administrative access to the organization’s most confidential systems and information;
  • Knowledge of best-practice enterprise computing standards and procedures;
  • Knowledge of TCP/IP networking principles and configuration;
  • Knowledge of computing system operating system principles, installation, and configuration;
  • Knowledge of computing system application software installation and configuration;
  • Knowledge of systems programming languages and techniques for task automation;
  • Ability to analyze problems and develop a systematic approach to resolve them;
  • Ability to follow complex procedures in a methodical manner;
  • Ability to analyze and deploy new technology from available technical documentation;
  • Ability to work cooperatively as a member of a team;
  • Ability to work independently on assigned tasks and manage time to meet deadlines;
  • Written, oral, and interpersonal communication skills required to provide effective technical user support;
  • Communication and interpersonal skills required to provide technical leadership and training to other staff;
  • Ability to produce clear and concise technical documentation;
  • Ability to prioritize tasks and work calmly and effectively in occasional high-stress situations;
  • Ability to perform critical tasks carefully without error.

Additional Information:
Please upload all required documents in the “Resume” attachment section of your application (before hitting the submit button), if you want to be considered for this position.

Salary Information:


Required Documents to Apply:

Cover Letter/Letter of Application, List of three Professional References (name, email, business title), Resume

Optional Documents:

Special Instructions to Applicants:

Recruitment Contact Information:

Robert L Clark

AD for Systems and Infrastructure


All application materials must be uploaded to the University of Arkansas System Career Site


Please do not send to listed recruitment contact.

Pre-employment Screening Requirements:

Criminal Background Check, Financial Credit Check, Sex Offender Registry

The University of Arkansas at Little Rock is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.
The University of Arkansas at Little Rock is an equal opportunity employer committed to a diverse workforce.
The University of Arkansas at Little Rock is an equal opportunity, affirmative action employer and actively seeks the candidacy of minorities, women, veterans, and persons with disabilities. Under Arkansas law, all applications are subject to disclosure. Persons hired must have proof of legal authority to work in the United States.
Constant Physical Activity:

Manipulate items with fingers, including keyboarding

Frequent Physical Activity:

Manipulate items with fingers, including keyboarding, Sitting, Standing, Talking

Occasional Physical Activity:

Talking, Walking

Benefits Eligible:


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