Your newpany
Our client is one of Vancouver Island’s fastest growing MSPs, and we are looking for a passionate, collaborative problem-solver with substantial experience handlingplex IT issues and fostering strong client relationships.
Your new role
Responsibilities:
Lead and execute large-scale IT projects ranging from cloud migrations to full site deployments Conduct IT assessments to evaluate the effectiveness of client infrastructure and identify potential solutions Engineer cost-effective IT solutions tailored to clients’ business needs Address and resolve helpdesk tickets escalated by Level 1 support team Provide mentorship and training to junior technical staff, setting an example for our client’s values What you’ll need to succeed
Qualifications:
Bachelor’s degree in Information Technology,puter Science, Information Systems, or a related field, or equivalent experience 5+ years’ work experience in IT services Experience leading and executing large-scale IT projects and deploying IT infrastructure Expertise in networking, servers, cloud services, and cybersecurity Strong critical thinking, time management, and decision-making skills Firm grasp on IT infrastructure and operations best practices Excellentmunication skills to connect with clients and distill technical information into plain English Education
College diploma or university degree in the field ofputer Science, Business Administration or an equivalentbination of education and experience. What you’ll get in return
Employee retention and engagement is important for our client ; they value their employees.Overtime pay Benefits: • Dental care • Extended health care • Vision care
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