IT Specialist

  • Full Time
  • Buffalo

Prizm Document & Technology Solutions

System Administrator – Networking

Prizm is looking for an experienced IT Specialist to join our team in a leadership position within our support environment. The job will be responsible for working with clients and co-workers to deliver best-in-class technical services to small and medium businesses. This is a fast-paced job with many concurrent responsibilities. The ideal candidate will enjoy solving complex problems and impacting the success of clients on a daily basis. Should be familiar with higher-end technical principles including network management, server work, and business processes.


  • $70,000 – $80,000 yearly DOE + benefits
  • Developing & Implementing Technology Roadmaps for Clients
  • Assisting team members with complex IT situations
  • Server & Software Implementation & Troubleshooting
  • Researching & Vetting New Technologies to Expand Prizm’s Stack
  • Articulating Complex Technology In Understandable Terms to Clients & Prospects
  • Help with SOP Across All Projects
  • Explaining what “The Cloud” is and why it’s not scary for business
  • Assist the sales team with complex project proposals
  • And all other common aspects of IT support
  • BS Degree in computer information systems, computer science, business administration (related field), or equivalent experience
  • Minimum 4-5 years relevant experience, preferably in a multi-tenant environment
  • Proven communication and leadership skills
  • Extensive knowledge of networking, Windows & Azure AD & M365, Cloud Technologies, ERP Software, SQL, Quickbooks
  • Cybersecurity training is a huge plus
  • Compliance experience is a huge plus
  • Team player and solution-focused attitude
  • Flexibility to change tasks quickly and manage multiple projects simultaneously


To apply, please visit the following URL:

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