IT Operations Technician (138108)

  • Full Time
  • Anywhere


Job Details

Division: Nucor Business Technology

Location: Ghent, KY, United States  

Other Available Locations: N/A

Basic Job Functions:


Duties of this role include, but is not limited to:

  • Provide technical support to employees using phone, email, chat, and the ticketing system; provides in-person support to onsite employees and remote support to other locations
  • Order, configure and deploy new equipment and manage used inventory and returned/loaner hardware and peripherals for timely disposition
  • Assist in the implementation/installation, maintenance/troubleshooting, and licensing of software/applications
  • Troubleshooting and maintaining certain IT infrastructure equipment such as computers/laptops, phones, printers, conference room, servers, access control systems and network devices
  • Create and support user account and group membership setups
  • Procure, setup, configure, distribute and troubleshooting of all mobile devices
  • Work on projects and perform other duties as assigned
  • Work a rotational on-call IT support schedule to include evenings and weekends as assigned


Safety is the most important part of all jobs within Nucor; therefore, candidates must be able to demonstrate the ability to initiate, lead, and uphold safety policies, practices, procedures, and housekeeping standards at all times.

Minimum Qualifications:
  • 1 year technical experience supporting users with items such as computers/laptops, desk phones, mobile phones, printers
  • IT related associate degree, or Equivalent combination of experience and education will also be considered.

Preferred Qualifications:
  • Experience installing, configuring, and troubleshooting MS Windows, Office, Outlooks, and other basic Windows applications
  • Experience assembling, maintaining, upgrading, and troubleshooting computer hardware and peripherals
  • Experience troubleshooting networking equipment, Conference rooms audio/visual, and Security systems/cameras/badges
  • Experience with workstation imaging software and an MDM solution such as Intune
  • Experience in a heavy industrial setting
  • Customer support or helpdesk experience
  • IT certifications, such as a current CompTIA  A+


Nucor is an Equal Opportunity/Affirmative Action Employer – M/F/Disabled/Vets – and a drug – free workplace


To apply, please visit the following URL:

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