Alzheimer Society of B.C.
About the position
The IT & Operations Coordinator provides technical and administrative support to staff and volunteers in the adoption and use of systems and processes at the Society. The role collaborates closely with the Operations team to ensure smooth running of the Society’s operations.
The IT & Operations Coordinator has a key role in supporting the Evergreen process that helps to ensure that hardware provisioned to staff and volunteers is well maintained and aligned to the demands of their role at the Society.
This role reports to the Director of Operations.
Title: IT & Operations Coordinator
Salary range: $42,000 to $48,000 Full-time equivalent (pro-rated to a Part-time schedule of 14 hours per week)
Contract: Permanent
Hours: Part-time – 14 hours per week
Location: in office
Key Responsibilities
- Assists IT department with equipment management, installing and configuring computer hardware and software.
- Maintains the Evergreen process ensuring staff and volunteer workstations are refreshed in accordance with the process and asset management documentation is maintained.
- Provides technical support for any issues staff or volunteers may have with their technology.
- Sets up new accounts.
- Performs other related duties as required.
About you
You have a post-secondary education or are a student in information technology, computer science, or another related field. You bring a proactive and detail-oriented approach to managing IT equipment and supporting departmental projects. You excel in collaborating with internal IT teams and external service partners, ensuring seamless and efficient operations. You are accountable for maintaining accurate asset management documentation and delivering consistent, high-quality results. Your commitment to excellence is evident in your ability to diagnose and resolve technical issues with integrity and respect. You thrive in a dynamic, hybrid work environment, and are dedicated to supporting our mission with professionalism and a strong sense of responsibility.
Key Qualifications
- 1-3 years relevant experience
- Strong organizational and time management skills
- Ability to work independently
- High attention to detail
- Excellent analytical and communication skills
- People-oriented, able to exercise tact and discretion
- Flexibility with regards to scheduling is expected
- This role is on-site and in the Vancouver office
Technical Qualifications
- Knowledge of computer systems, networks software and hardware
- Confident and efficient using Office 365 suite
- Good understanding of Microsoft Azure
- Ability to communicate to others about how to fix issues with their computer
- Knowledge of how to repair and/or replace equipment when needed
- Ability to solve problems and think on their feet
- Ability to work as part of a team and collaborate on solutions
About us
As a member of the team, you will have access to a wide range of employee benefits, including
- Flexible work environment including condensed work week options and hybrid work options.
- Annual vacation entitlement will be pro-rated at the equivalent of four weeks for full-time employees.
- As an employee working less than an average of 20 hours/week, you will not be eligible to participate in the organizations extended benefits plan.
There are approximately 85,000 British Columbians living with dementia, and this number is growing. For every person living with dementia, there are many more people affected, including family, friends, co-workers and other members of their communities. Our vision is of a world without Alzheimer’s disease and other dementias and that world begins with a more dementia-friendly society, where people affected by dementia are acknowledged, supported and included. When you work for the Alzheimer Society of B.C., you help us realize that vision by connecting more British Columbians to the support and education they need at any point on their dementia journey. You help us challenge stigma and change the future for people affected by dementia. You help us show people affected by dementia that they’re not alone.
Equity and diversity and inclusion are essential to societal change and healthy workplaces. An open and diverse community fosters the inclusion of voices that have historically been underrepresented or discouraged. We encourage applications from members of groups that have been marginalized on any grounds enumerated under the B.C. Human Rights Code, including sex, sexual orientation, gender identity or expression, racialization, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.
TO APPLY
If this sounds like you, we would love to hear from you.
EMAIL (Only PDF or Word documents are accepted) your resume and a cover letter that details how your experience and qualifications match this opportunity.
Please include your salary expectation.
This posting will remain open until the position is filled. We encourage you to apply as soon as possible.
Human Resources
Alzheimer Society of B.C.
300 – 828 West 8th Ave
Vancouver, BC V5Z 1E2
humanresources@alzheimerbc.org
We sincerely thank all applicants for their interest in the Alzheimer Society of B.C. Due to the high number of applications we receive, only applicants who are selected for an interview will be contacted.
To find out more about the Society, our programs, and about First Link® and the Dementia Helpline, visit www.alzheimerbc.org
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