Mann Mortgage LLC
Full Job Description
We’re Hiring an experienced IT Engineer II – Help Desk in Kalispell, MT!
Mann Mortgage, a growing multi-state, community anchored, mortgage lending company dedicated to helping aspiring borrowers fulfill the dream of home ownership, has an immediate opening for a full time IT Engineer II for our Corporate Headquarters located in Kalispell, MT.
Do you want to be part of a tight working and growing team that is solution and big-picture focused?
Are you highly motivated, sales focused, patient, and detail oriented?
Do you have top notch communication and customer service skills?
Do you have proven experience in helping others learn and succeed?
Are you passionate about ensuring internal and external customer service expectations are exceedingly satisfied through top notch communication and customer service skills?
Are you skilled in:
- System/User Account administration, coordinate 3rd party user accounts (Branch Services)?
- Website Administration: Intranet, Internet, LOS?
- Responding to Help Desk tickets from internal customers in a timely manner?
- DMS (Document Management System)/Imaging administration?
- VoIP administration?
- Network administration – responsible for ensuring systems secured (Firewall, AV, Spam, etc.), updated, patched, and backed up?
- Disaster Recovery administration?
- MSO365/SharePoint Administration?
- Maintain a highly secure workspace area?
- Working in a fast paced, team-oriented environment?
- Effectively communicating status updates in a timely manner?
Summary: IT Engineer II is an intermediate staff position within the IT department; responsible for ensuring continuity of computer system services for computer users by providing the technical expertise, assistance and project coordination necessary to install, modify and repair hardware and software components, and to resolve technical problems. The position is responsible for a wide range of assignments/projects, and requires issue and problem resolution in timely fashion, following established guidelines. The position requires professionalism, teamwork, excellent communication skills, both verbal and written, and requires a broad range of technical abilities to meet the needs of customers.
- Minimum of Associate in Computer Science or equivalent experience or 4+ years as a computer specialist
Let Mann be the key to your career! Apply today to learn more about this amazing opportunity.
Mann Mortgage prides itself on the values of relationships and its undisputed reputation for honoring its principles of honesty and integrity. We are a five-star lender celebrating 30 years in the mortgage industry, with branches across the country. Mann Mortgage is a forward-looking company, with an entrepreneurial spirit and a passion for customer satisfaction. Mann Mortgage offers competitive pay, an informal, team-oriented work environment, an excellent variety of health benefits, 401k, holidays and generous Paid Time Off.
Mann Mortgage LLC is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, or any other characteristic protected by applicable federal, state, or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. The Company will endeavor to make a reasonable accommodation to the known physical or mental limitations of qualified employees with disabilities unless the accommodation would impose an undue hardship on the operation of our business.
The above-noted job posting is not intended to describe in detail every task that may be assigned, but rather give the prospective employee a general sense of the responsibilities and expectations of the position.