IT Business Analyst

  • Full Time
  • Dallas

City IT

About CES:
At CES we have a bold ambition for growth. We are passionate about delivering an unrivalled service for our customers and providing a strong culture with career opportunities for our people.
Across IT we are on an exciting mission to ensure we harness our growth opportunities by designing our technology architecture and solutions for constant evolution. We recognise that technology and data are at the forefront of enabling our business to better serve our customers today and in the future.
Our technology team delivering a portfolio of transformative work, expanding our digital options, and upgrading and future-proofing our systems to place us at the forefront of the marketplace.
We believe that teams who design, own and run our technology solutions are more connected to the value they create. We are always looking to improve, collaborate and innovate and this is where you come in…
Life as a Business Analyst at CES/City IT: 
As a Business Analyst at City IT, you will be a trusted partner in understanding complex business and technology requirements. You will be working with Delivery Leads, Architects and Global cross functional teams to deliver the requirements identified by key stakeholders on business-critical projects evolving our business. 
Our Business Analysts work as part of our cross-functional IT teams ensuring what has been identified is successfully delivered by defining successful outcomes, and adding value to our stakeholders, colleagues and the wider business.  
Our BA Practice value flexibility in their approach, able to understand complex problems whilst identifying solutions and asking questions that allow them to drill into the root cause of the “why” of the problem or opportunity! 
As part of the Customer, Order Fulfillment & Sales Domain, we are looking for a Business Analyst with experience combining experience from Wholesale, FMCG or Retail environments with technology solutions to continue our evolution. 

Your Objective:

    • You will be responsible for identifying and understanding the complex needs and wants of the business, colleagues and stakeholders globally 
    • Work with stakeholders on identifying complex requirements for our customers 
    • You’ll translate those wants & needs into requirements with our Delivery Lead, Architect, then communicating those plans and roadmaps with our global cross-functional IT teams ensuring what has been identified is successfully delivered by defining successful outcomes, and adding value to our stakeholders and colleagues.  
    • Foster a culture of continuous improvement within the Business Analysis Practice through the ability to document and future proof our technology and processes at City. 
    • Support Business Analysis maturity within the global organization enhancing your Community of Practice 

Key Skills and Experience:

    • You will be an excellent communicator, able to foster strong relationships with colleagues and stakeholders, understanding the complex requirements of the business  
    • Experience combining business processes with IT solutions, owning the requirements until the successful delivery of those projects and requirements 
    • Knowledge and experience working with Agile, Waterfall or other SDLC methodologies – we don’t have a one size fits all approach! 
    • Ability to influence and implement changes across diverse stakeholder groups with experience leading workshops, taking a collaborative approach to successfully delivering value to stakeholders and the business. 

Interview Process:

    • Screening Call with Talent Acquisition 
    • Microsoft Teams call with the Business Analysis Practice Lead
    • Microsoft Teams call with our Global Heads of Customer, Order Fulfillment & Sales and our Business Analysis Practice Lead 


    • Competitive base salary 
    • Our teams predominantly work remotely but we have an IT Headquarters based in Dallas where you’ll always receive a warm welcome and has striking views of the iconic Dallas skyline! 
    • 401k Contributions 
    • Medical, Dental & Vision cover 
    • Champion Health – a comprehensive physical, mental & financial wellbeing platform, offering bespoke content on all aspects of wellbeing & life including recipes, workouts, blogs and loads of other content for you 
    • Free use of the state of the art private gym at our IT Headquarters  
    • Full access to the Record Spinners when in operation (private shuttles that provide CES employees with free transportation anywhere within the Dallas Central Business District). 
    • Company-paid parking. 


    • This role is predominantly home based however you may need to travel to UK Offices (Durham) and US Offices (Dallas) with some other international travel required from time to time. Approximately up to 5-10%% international annually. 
EEO Statement:
City Electric Supply (CES) provides equal employment opportunities (EEO) to all employees and candidates for employment without regard to race, color, religion, sex, national origin, age, disability, genetics or other protected class status.  In additional to the federal law requirements, CES complies with applicable state and local laws governing nondiscrimination in employment. 
CES also makes reasonable accommodations to qualified individuals with disabilities, in accordance with the ADA.  This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation and training.


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