Cystech Solutions Inc.
- Durée de l’emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 30 hours per week
- Education:
- Expérience:
- Bachelor’s degree
- Information technology
- Computer science
- Help desk
- General office
- Private company, corporation or industry
- Office building
- Information technology
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Provide customer service
- No supervision responsibility
- Microsoft certified professional (MCP)
- Servers
- MS Office
- MS Windows
- SharePoint
- TCP/IP
- MS Exchange
- Server Hardware
- X Windows
- Switching
- Routers
- Information and Communication Technology (ICT) Experience
- Criminal record check
- Reference required
- Own vehicle
- Valid driver’s licence
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Physically demanding
- Attention to detail
- Bending, crouching, kneeling
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Organized
- Team player
- Ability to multitask
- Time management
- Are you available for shift or on-call work?
- 3 years to less than 5 years
- Health care plan
- Bonus
- Mileage paid
Education
Work setting
Tasks
Supervision
Certificates, licences, memberships, and courses
Computer and technology knowledge
Technical operations experience
Equipment and machinery experience
Area of specialization
Security and safety
Transportation/travel information
Work conditions and physical capabilities
Personal suitability
Screening questions
Experience
Health benefits
Financial benefits