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information technology (IT) support technician

Archway Community Services

  • Work Term: Temporary
  • Work Language: English
  • Hours: 35 hours per week
  • Education: College/CEGEP
  • Experience: 7 months to less than 1 year
  • Information technology

  • Work setting
  • Help desk
  • Office building

  • Tasks
  • Respond to users experiencing difficulties with computer
  • Provide advice and training to users in response to identified difficulties
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Manage incidents

  • Supervision
  • No supervision responsibility

  • Certificates, licences, memberships, and courses 
  • CompTIA Security+ Certification
  • Microsoft certified professional (MCP)
  • Microsoft certified solutions associate (MCSA)
  • Microsoft certified technology specialist (MCTS)
  • Network+ Certification

  • Computer and technology knowledge
  • Android
  • iOS
  • Networking security
  • Desktop applications
  • Security software
  • Communication software
  • MS Active Directory

  • Security and safety
  • Criminal record check

  • Transportation/travel information
  • Own transportation
  • Own vehicle
  • Valid driver’s licence

  • Work conditions and physical capabilities
  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Repetitive tasks
  • Manual dexterity
  • Attention to detail
  • Ability to distinguish between colours
  • Sitting
  • Combination of sitting, standing, walking
  • Standing for extended periods
  • Bending, crouching, kneeling

  • Personal suitability
  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Initiative
  • Judgement
  • Organized
  • Team player
  • Ability to multitask
  • Time management
  • Honesty

  • Screening questions
  • Are you currently legally able to work in Canada?
  • Do you have previous experience in this field of employment?
  • Do you have the above-indicated required certifications?

  • Other benefits
  • Team building opportunities
  • Parking available

Source

To apply, please visit the following URL:

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