General Manager

Job Description

<p><h3>Benefits:</h3>
<ul>
<li>Bonus based on performance</li>
<li>Flexible schedule</li>
<li>Opportunity for advancement</li>
<li>Training & development</li>
</ul>
<h3>We Offer</h3>
<ul>
<li><b>Competitive Salary:</b> Paid biweekly and based on experience and skillset</li>
<li><b>Performance-Based Commission:</b> Monthly payouts based on KPIs (listed pay includes commission)</li>
<li><b>Comprehensive Work/Life Balance:</b> Includes paid vacation, sick time, paid holidays, and personal days</li>
<li><b>In-House Sales and Leadership Training:</b> Paid training to enhance your skills</li>
<li><b>Earn While You Learn:</b> Paid training on Crunch Connected, our platform</li>
<li><b>Continuous Mentorship:</b> Guidance from experienced fitness leaders with over 100 years of combined experience</li>
<li><b>Employee Perks:</b> Free membership with guest privileges, discounts, and a daily workout built into your schedule</li>
<li><b>Career Advancement:</b> Direct path to franchise ownership</li>
<li><b>Transparent Communication:</b> Open-door policy with supportive management</li>
<li><b>Inclusive Company Culture:</b> Refer-a-friend incentives, free uniforms, manager-of-the-month perks, seminars, conferences, and team-building events (including lunches, dinners, and workouts), and more!</li>
</ul>
<h3>About Crunch Fitness</h3>
<ul>
<li>Be a part of the greatest growth story ever to be told in the fitness industry!</li>
<li>The company is rapidly expanding its club footprint throughout Canada, and it is led by a management team with over 100 years of combined experience in the fitness industry.</li>
<li>With over 500 locations, Crunch Fitness is a leader in offering the highest value to its members at the lowest cost</li>
</ul>
<h3>Our Core Values</h3>
<ul>
<li>Communication is Key - Clarity and transparency with our processes and expectations</li>
<li>Leaders Grow Leaders - We empower, develop, and support each other through shared commitment</li>
<li>All In, All The Time - We give 100% without hesitation</li>
<li>Challenge Transforms Growth - We embrace our challenges as an opportunity to learn and grow</li>
<li>Teamwork and Community - our team plays a vital role in our success and are valuable contributors to the community</li>
</ul>
<h3>Your Schedule</h3>
<ul>
<li>Monday through Friday</li>
<li>Flexible Scheduling</li>
</ul>
<h3>Position Overview</h3>
<p>The General Manager plays a critical role in ensuring the seamless operations of our gym, aiming to deliver an exceptional member experience within a positive environment while ensuring financial success. This leadership position requires the ability to motivate and lead a team, coupled with a commitment to continuous employee training and development.</p>
<h3>Responsibilities</h3>
<ul>
<li><b>Community Environment:</b> Most importantly, foster a welcoming, friendly, and warm environment for all members</li>
<li><b>Team Building:</b> Source, interview, and hire team members, establishing strong, cohesive teams</li>
<li><b>Management Oversight:</b> Directly manage the team, set weekly schedules, and assign responsibilities to ensure smooth operations</li>
<li><b>Training Standards:</b> With support, oversee and maintain training standards, coaching and developing team members to enhance sales performance</li>
<li><b>Development and Coaching:</b> Consistently develop and coach team members, providing training on employment policies and practices</li>
<li><b>Staff Meetings and Goals:</b> Conduct staff meetings, set goals, and energize the team around daily, weekly, and monthly objectives</li>
<li><b>Business Growth:</b> Drive business profitability and inspire the team to achieve daily, weekly, and monthly objectives</li>
<li><b>Member Retention:</b> Ensure timely resolution of member concerns as retention is a key priority</li>
<li><b>KPI Monitoring:</b> Monitor staff performance through scoreboards, ensuring KPI standards are met or exceeded</li>
<li><b>Facility Maintenance:</b> Maintain a clean facility with equipment operating at optimal levels</li>
<li><b>Payroll and Scheduling:</b> Manage employee payroll and scheduling, ensuring adequate staffing levels at all times</li>
<li><b>Product and Service Knowledge:</b> Possess a comprehensive understanding of all offerings, amenities, and equipment utilization</li>
<li><b>Compliance and Accuracy:</b> Ensure and monitor compliance with all policies, procedures, and standards, maintaining accuracy in operations</li>
<li><b>Inventory Management:</b> Monitor club inventory and ensure timely restocking</li>
</ul>
<h3>Who You Are</h3>
<ul>
<li>Experience in a fitness environment</li>
<li>Service-oriented management experience</li>
<li>Ownership mentality</li>
<li>Growth mindset</li>
<li>A basic criminal background check will be required as part of the hiring process. This is to ensure a safe and secure environment for all employees and members.</li>
</ul>
<p>Apply today! We are a very responsive employer!</p></p>
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