Entry Level Customer Service Assistant

Job Description

<h3>Job Description</h3><p>Job Description<p><p><strong>Job Title: Entry Level Customer Service Assistant</strong></p><p><strong>Company: Endorse Infinity</strong></p><p><strong>Location: Halifax, NS</strong></p><p><strong>Salary: $42,000 - $53,000 per year</strong></p><p><strong>Job Description:</strong></p><p>Endorse Infinity is looking for a motivated Entry Level Customer Service Assistant to join our team in Halifax, NS. This role is perfect for individuals seeking to start their career in customer service with a reputable company. As a Customer Service Assistant, you will be the first point of contact for our clients, providing exceptional service and support to meet their needs.</p><p><strong>Responsibilities:</strong></p><ul><li>Respond to customer inquiries via phone, email, and chat in a timely and professional manner.</li><li>Assist customers with product information, order tracking, and resolving issues.</li><li>Maintain accurate records of customer interactions and transactions.</li><li>Collaborate with internal teams to ensure customer satisfaction.</li><li>Identify and escalate priority issues to the appropriate departments.</li><li>Continuously learn about our products and services to provide up-to-date information to customers.</li><li>Participate in team meetings and training sessions to improve service delivery.</li></ul><p><strong>Qualifications:</strong></p><ul><li>High school diploma or equivalent.</li><li>Strong communication skills, both verbal and written.</li><li>Excellent problem-solving abilities and attention to detail.</li><li>Ability to work in a fast-paced environment and manage multiple tasks simultaneously.</li><li>Proficient in basic computer skills and customer service software.</li><li>A positive attitude and a willingness to learn.</li><li>Previous customer service experience is a plus but not required.</li></ul><p><strong>Benefits:</strong></p><ul><li>Competitive salary within the range of $42,000 - $53,000 per year.</li><li>Comprehensive health, dental, and vision insurance.</li><li>Paid time off, including holidays.</li><li>Opportunities for career growth and development.</li><li>Supportive and collaborative work environment.</li><li>Training programs to enhance your skills.</li></ul><p><strong>Application Process:</strong></p><p>To apply, please submit your resume and a brief cover letter. While not mandatory, we encourage applicants to include a short video introducing themselves and explaining why they would be an excellent fit for this position. This video can help you stand out in the selection process.</p><p><strong>Join Endorse Infinity and start your career in customer service today!</strong></p><p><b><br /></b></p><p><b><b></b></b></p><b><p><b><b></b></b></p><p><b><b><b></b></b></b></p><p><b><b><b><b></b></b></b></b></p><p><b><b><b><b></b></b></b></b></p><p><b><b><b>4o</b></b></b></p></b></p></p>