Engineer 2, Developer Productivity & Tools- Fleet Management IT

As we continue to build our team in support of our vision to the be the world’s best and most trusted mobility company, Enterprise Fleet Management, a business line of Enterprise Mobility, is excited to announce the opening of an Engineer 2, Developer Productivity & Tools in our IT Department!

Enterprise Fleet Management is a privately held, full-service fleet management business for companies, government agencies and organizations with medium-sized fleets. With more than 60 fully staffed offices nationwide, our team of experts can assemble a customized or full-service fleet management program that is just right for each business. With a North American fleet of 700,000 vehicles and growing at almost 12 percent, the opportunity with Enterprise Fleet Management is tremendous. Our business continues to thrive, and we remain committed to the investment in and the development of our people. We do the right thing by our customers and employees every time and in every situation. Not only is that great for business (as seen in our global growth and success) it’s also great for employees.

Here, you will be part of a team that creates and delivers leading-edge technologies and expansive systems that impact every aspect of our growing business. Being a member of EFM IT offers all the advantages of a smaller shop including the opportunity to shape a more progressive architecture. Professionals who effectively navigate change and readily wear many hats will find this an opportunity to maximize skill diversity and build broad IT experience. We provide the resources to enable and develop our IT professionals in their career path.

The IT Team supports a variety of applications that are leasing, financial and employee needs related. The various applications are on platforms including Java/Oracle, AWS, Microsoft SQL Server/.NET, PeopleSoft Financials, Oracle BI and Salesforce. Now is an exciting time to be part of this team because of enhancements needed to many of our applications to support our business expansion efforts.

The Developer Productivity & Tools team is responsible for the overall lifecycle, standards, and use of our application productivity and development tools. This position will be responsible for furthering the value of the Dynatrace platform by working with our application development teams to design more effective integration and intelligence reporting around application performance.

This is a 100% remote position. 

• Implementation and Configuration: responsible for implementing and configuring Dynatrace’s Application Performance Monitoring (APM) solution across various environments. This includes setting up dashboards, alerts, and reports to monitor application performance
• Performance Analysis: analyze application performance data collected by Dynatrace to identify potential issues and areas for improvement. This includes working closely with development teams to optimize application performance
• Troubleshooting: use Dynatrace tools to troubleshoot and resolve application performance issues. This may involve working with other IT teams to coordinate issue resolution
• Training and Documentation: provide training to other team members on how to use Dynatrace tools effectively. Create and maintain documentation related to Dynatrace configuration and usage
• Continuous Improvement: continuously evaluate the effectiveness of the Dynatrace implementation and make recommendations for improvements
• CI/CD Pipeline: assist the team in taking ownership of and automating our CI/CD pipeline where possibl
• Configuration and Maintenance: support our tool suite including CI/CD toolsets, SonarQube, and JFrog Artifactory

Equal Opportunity Employer/Disability/Veterans

• Must currently reside in one of the following states: AL, AZ, FL, GA, ID, IL (Saint Louis Metropolitan Area Only), IN, KS, KY, LA, MO, NC, NV, OH, OK, PA, SC, TN, TX, UT, VA, or WI
• Minimum three years’ experience with Dynatrace in the following areas:
  
  • Developing custom dashboards, alerts, and reports
  • Proven experience with Dynatrace APM tools
  • Strong understanding of application performance management concepts
  • Managing/modifying user permissions via management zones
  • Identifying application performance improvement opportunities and creation of corresponding monitoring and alerts
  • Measuring, analyzing, and reporting license consumption of new and existing configurations
• Must be highly collaborative and an excellent communicator both written and verbally
• Proven ability to extrapolate data out of application monitoring tools and present to non-technical resources including leadership
• Ability to participate in an on-call rotation and perform night and weekend maintenance as needed
• Excellent customer service and problem-solving skills
• Highly organized and detail oriented with ability to multi-task
• Must be proficient with Microsoft Office software products
• Must have the ability to meet all work from home technical requirements
• Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the future

Preferred qualifications:

• Dynatrace certification
• Dynatrace Runtime Application Protection experience, configuring SRGs, and GRAIL
• Cloud based tooling, scripting, and monitoring
• Familiarity with application build tooling and development practices in general
• Java software development
• Experience with the use of version control systems for code management (Git is a plus)
• Experience with code scanning and vulnerability analysis (SonarQube is a plus)
• Experience working with AWS
• CI/CD pipeline tooling and applications
• Working knowledge of Unit testing
• Knowledge and experience with the Atlassian Suite or other DevOps application suites

Position-Specific Competencies:

• Results- Oriented
• Working with a Team
• Detail- Oriented
• Problem Solving
• Communication
• Flexibility
• Creativity 

Work from Home (WFH) Requirements:

• Must have reliable and consistent high-speed internet access provided by a terrestrial cable or fiber provider (no DSL or satellite)
• (Please validate using a speed test tool such as http://www.speedtest.net/)