Director of Information Technology (IT)

Surrounded by the breathtaking vistas of the famed Grand Teton Mountain Range and teeming with an inspiring array of wildlife, our alpine mountain resort offers the perfect mix of rustic adventure and luxury accommodations. Ski, hike, bike, raft and more at one of the premier resorts in Jackson Hole.

Director of Information Technology

Full Time

Four Seasons Resort and Residences Jackson Hole

Four Seasons Resort and Residences Jackson Hole is looking for a Director of Information Technology who shares a passion for excellence and who infuses enthusiasm into everything they do.

Join Our Team

Work on a team that is built on mutual respect, collaboration, and focuses on excellent results. Four Seasons Resort and Residences Jackson Hole is the only AAA Five Diamond, Forbes Five Star Resort in Wyoming.

Four Seasons provides employees with the same level of care that we expect to be shared with our guests.  We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998.

People Functions

• Maintain harmonious and professional relationship with all departments and Home Office.

• Must have strong interpersonal skills and be able to relate to all levels of management.

• Must be able to assist hotel guests with technical requirements and issues.

• Actively participate in quarterly Regional Systems meetings and shared ideas and best practices.

• Experience in Project Management, hospitality applications, PMS, HSIA, POS, is preferred.

Product Functions

• Ensure critical systems, specifically Front Office Property Management System, Call Accounting, HSIA, PABX and Food & Beverage Point of Sales computer systems are available twenty-four (24) hours per day.

• Establish and maintain user procedures and hardware familiarization for all systems.

• Establish and maintain system security procedures consistent with control requirements and corporate policy.

• Maintain accurate records of system files; software and hardware issues and service requirements.

• Responsible for network support & security of Hotel network, Active Directory maintenance, Server Infrastructure maintenance, Network Infrastructure maintenance – wired & wireless, Network protection & failover tools implementation (Firewall, web security, multi-homing devices, etc).

• Maintain and promote Four Seasons core technology standards as outlined in the Four Seasons IT Core Standards notes database.

• As required, participate in and lead the co-ordination of new systems acquisitions, corporate initiated major projects and technology implementations.

• Assist the Director of Finance in administering all IT related maintenance and services contracts and take a leadership role in establishing scope of the maintenance and services contracts, contract negotiations and bidding process.

Profit Functions

• Be a business manager.  Recommend new applications as requested by hotels to streamline business processes and improve workflow.

• Negotiate and execute computer and data communications contracts to ensure compliance with their requirements.

• Implement technology “best practices” from other Four Seasons properties that are workable.

• Establish product lifecycle management for hardware/software and 10-year capital planning for technology.

• Prepare IT operating budgets, IT capital budgets, and able to discuss and present a business case for all IT expenses.

What to Expect: You Will…

• Be part of a cohesive team with opportunities to build a successful career with global potential

• Have access to a robust benefit plan

• Have the opportunity to engage in diverse and challenging work

• Be recognized for excellence

Learn more about what it is like to work at Four Seasons-visit us:
http://jobs.fourseasons.com/
https://www.linkedin.com/company/four-seasons-hotels-and-resorts
https://www.facebook.com/FourSeasonsJobs

We look forward to receiving your application!