Posted:
Job Description
Senior Business Analyst
Location: Toronto, ON (Hybrid)
Must Haves:
- Proven experience conducting requirements gathering and developing documentation.
- Strong background in developing business strategies and executing business process re-engineering initiatives.
Nice to Have:
- Experience working with enterprise systems such as ONTRack or similar platforms.
Responsibilities:
- Deliver a comprehensive range of business analysis services for projects with diverse business and technology needs.
- Collaborate with business stakeholders and subject matter experts to gather, document, and analyze business requirements.
- Develop and maintain business analysis processes, standards, and best practices to ensure consistency and quality across initiatives.
- Lead and conduct business analysis to assess problems, identify opportunities, and define business requirements to support I&IT solutions.
- Apply re-engineering concepts to improve business performance and promote efficient service delivery.
- Develop business strategies, business cases, cost-benefit analyses, and feasibility studies for technology initiatives.
- Establish sound processes for requirements gathering through methods such as JAD sessions, interviews, and mockups.
- Conduct modeling exercises (business, use case, data, process, and flow modeling) to document and validate requirements.
- Monitor project progress, resolve issues, and provide regular status updates to management and stakeholders.
- Develop performance measures, traceability matrices, and conduct evaluations to ensure business objectives are met.
Experience:
- Demonstrated experience in developing business strategies, preparing business cases, and performing cost-benefit analyses.
- Expertise in gathering requirements, preparing documentation (including presentations and briefing materials), and engaging stakeholders.
- Skilled in using Computer Aided Software Engineering (CASE) tools to document requirements and define project scope.
- Awareness of emerging trends and technologies in information and IT.
- Strong analytical, problem-solving, communication, and interpersonal skills.
- Proven ability to work collaboratively in team environments and meet tight deadlines.
Desirable Skills:
- Experience using information retrieval or document management tools.
- Knowledge of information management principles, policies, and best practices.
- Ability to translate business and data requirements into actionable technical specifications.
- Experience with various business analysis methodologies such as business process mapping, functional modeling, and event modeling.
- Familiarity with structured, object-oriented, and agile approaches to requirements gathering.
- Experience developing performance metrics and conducting post-implementation evaluations.