Business Analyst (IT)

  • Full Time
  • Toronto


Adecco is actively seeking a highly motivated and full-time Business Analyst to join our client’s team in North York, ON .

This individual will play a crucial role in supporting on-site manufacturing IT systems including the manufacturing execution system, data historian system, interfaces for integrated lab equipment, and related physical hardware/workstations.

The ideal candidate should possess a degree in Computer Science or Engineering, along with a minimum of 3 years of experience in IT or automation environments. Additionally, a solid grasp of IT Software Development Life Cycle (SDLC) and Project Management Methodologies is essential.

If you’re enthusiastic about making a substantial impact and eager to join a dynamic team, seize the opportunity and submit your application today!

  • Salary: $ 57.50/hour

  • Location: North York, ON

  • Shifts: Monday – Friday

  • Job type: Full-time | Temporary

  • Hires fast, pays weekly.

  • 4% vacation pay paid out on each weekly pay cheque.

  • Medical and dental benefits once qualified.

  • Free training programs

  • New and quicker onboarding process

  • Duties and Responsibilities:

  • Taking ownership of manufacturing IT system issues from inception to resolution, collaborating closely with users and support teams to troubleshoot and resolve.

  • Escalating and coordinating with local infrastructure team, global support teams and vendor if required to provide timely support and resolution to various system issues.

  • Drafting and maintaining documentation in alignment with GxP and Sanofi processes as required by deviations / change controls, including but not limited to architecture specifications, installation procedures, and detailed specification documents.

  • Providing in-person support of physical shop floor hardware/workstations (e.g. printers, scanners, WiFi bridges, ThinClient devices, peripherals).

  • Driving system and process improvements to improve user experience and/or reduce required support and troubleshooting effort.

  • Qualifications & Skills:

  • Must be eligible to work and reside within Canada

  • Computer Science or Engineering degree

  • 3+ years of experience in IT or automation environment

  • Natural curiosity and passion for technology

  • Experience with computer systems validation in the pharmaceutical industry

  • Good understanding of IT Software Development Life Cycle (SLDC) and Project Management Methodologies

  • Ability to quickly learn manufacturing processes

  • Strong organizational and time-management skills

  • Excellent problem-solving and decision-making abilities

  • Effective communication skills (technical writing, verbal and presentation)

  • Self-driven with a passion for taking ownership for their work

  • Proven track record of successful independent work and self-sufficiency

  • Experience with manufacturing execution systems, data historian systems, automation and control systems is advantageous

  • Source

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