Administrative Assistant

Job Description

<p><strong>Job Description </strong></p><p>Seeking a detail-oriented and organized professional to support our team in a call-center and administrative environment. The successful candidate must be able to work from Edmonton or Calgary due to datacenter proximity.</p><p><strong>Must-Have Qualifications</strong></p><p><strong>Education: </strong>High School Diploma or GED.</p><p><strong>Location: </strong>Must work from Edmonton or Calgary.</p><p><strong>Soft Skills:</strong></p><ul><li>Excellent verbal and written communication skills.</li><li>Strong research, analysis, and problem-solving abilities. (2 years)</li><li>Clear communication skills and ability to work professionally with diverse groups.</li><li>Exceptional organizational and multitasking skills.</li><li>Strong attention to detail.</li></ul><p><strong>Work Experience:</strong></p><ul><li>Experience using Microsoft Office Suite. (2 years)</li><li>Experience using CXone. (2 years)</li><li>Experience in a call center environment handling phone/email inquiries and documenting details in a tracking system. (2 years)</li></ul><p><strong>Nice-to-Have Qualifications</strong></p><ul><li>Post-secondary education in office administration (certificate, diploma, or degree).</li></ul><p></p>