Amazon.com Services LLC - A57
Do you want to influence the experience of millions of customers? Do you want to work in a collaborative environment that impacts products from across the company? We redefine the customer contact experience by exposing a messaging-based contact channel (Message Us) and new technology based chat channels using an automated assistant (chatbot) to better understand the customer problem and guide them to resolution via automation. Message Us, is Amazon CS’s bot-first, text-based contact channel wh…
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